Terms & Conditions

Please read our Terms and Conditions very carefully. We will not require to sign the agreement between us and our Clients, however by using our Site and our services, you automatically agree to these terms:

Definitions

  • “Supplier” means InterVirtual.co.uk
  • “Client” means the individual or company that buys or agrees to buy the services from the Supplier
  • “Agreement” means the legally binding agreement between the Supplier and the Client for the provision of Services incorporating these Terms & Conditions

Pricing, Fees and Payment

  • All fees mentioned in this agreement are exclusive of VAT, which will be payable by the Client.
  • Fees can be made via Credit or Debit card or Direct Debit.
  • Client agrees to pay Supplier the hourly rate as defined in his Pricing Plan .
  • The price of the services can be customised to the Client’s needs by agreement between the Supplier and the Client
  • The Supplier shall perform the services with reasonable skill and care.
  • If any payment is not paid on time or any payment is rejected or refused, the Supplier will be entitled to immediately suspend the relevant service until payment has been received.
  • The Supplier reserves the right to refer unpaid and overdue invoices to an accredited debt collector of the Supplier’s choosing, which may incur additional fees.
  • The Client agrees that the date on which they make their initial purchase of a Pricing Plan from the Supplier via the sign up page constitutes the “billing date” for the Client’s service plan
  • For the purpose of billing, the Supplier refers to a “month” as a calendar month which represents a period of time between the same dates in successive calendar months:
  • For example, if you were to sign up on 2nd March 2018, your first month runs from 2nd March 2018 until 1st April 2018. On 2nd April a new month begins and you will be billed separately for this unless otherwise agreed in advance.

  • If the Client`s date usually falls on a date which does not exist in the current month, the Client will instead be billed on the nearest subsequent day to this and the current month will end on the calendar day before this:
  • For example, if you were to sign up on 31st March 2018, the date at 31st April 2018 does not exist. As such your first month would begin on 31st March 2018 and end 30th April 2018. The second month will then begin 1st May and end 31st May (the usual end date of monthly Pricing Plan.

  • The Client agrees to prepay for all hours contained within his service plan prior to the commencement of any services provided by the Supplier:
  • For Monday – Friday, 8am-5pm availability, the Client agrees to pay for any additional hours at the rate defined in his Pricing Plan plus 50% charge above the Hourly Rate for exceeding his package limit:
  • For example, if your Pricing Plan entitlement is 10 hours but to get the job done it requires 11 hours worth of time, this additional 1 hour will be billed at £10 (which is an hourly rate) + £5 (which is 50% charge above the hourly rate) in total to you at  £15 per every additional hour.

Pricing Plans

  • Daily Plan” – the Client agrees that 3 hours of time will be used by the Supplier on a particular day, which will be agreed by the Client and Supplier, and that additional hours required will be billed at £15 per hour
  • Weekly Plan” – the Client agrees that 10 hours of time will be used by the Supplier on a particular week, which will be agreed by the Client and Supplier, and that additional hours required will be billed at £15 per hour
  • Monthly Plan” – the Client agrees that 25 hours of time will be used by the Supplier on a particular month, which will be agreed by the Client and Supplier, and that additional hours required will be billed at £15 per hour

NOTE:

Hourly Rate for Monday – Friday, 5pm-9pm availability is £20,  no additional hourly fees

Hourly Rate for Monday – Friday, 9pm-12am availability is £30, no additional hourly fees

Hourly Rate for 12am-9am availability is £50, no additional hourly fees

Other Payments and Fees

  • Payments will be made by the Client in pounds sterling by direct transfer to the Supplier’s bank account as notified to the Client or by direct debit, credit card or debit card as may be required by Supplier. The Supplier reserves the right to require full or partial payment in advance for the agreed work on the Task.
  • The Supplier reserves the right to charge the Client a 2.9% fee for debit or credit card payments.
  • The Suppliers does not accept payment by cheque or cash, unless otherwise agreed with the Client
  • Refunds are made at the sole discretion of InterVirtual.co.uk only.

Termination of the Agreement

  • This agreement shall continue for a period of one year and will then be renewed on a rolling annual basis unless it is terminated as under:
  • Either party may terminate this agreement (as regards some or all of the Services) for any reason by providing written notice
  • The Supplier may terminate this agreement (as regards some or all of the Services) or suspend some or all of the Services immediately on written notice if the Client breaches any term of this agreement. However,  any payment that is due, still remains payable, and if already paid, will be non-refundable.

Limitation of Liability

  • The Supplier will not be responsible for any damages the Client’s business may suffer
  • The Supplier makes no warranties of any kind, expressed or implied for the services provided.
  • The Supplier is not responsible for any loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by The Supplier and its employees. The Supplier cannot guarantee that the service will be uninterrupted or error-free, or meet the Client’s requirements.

Changes to Terms & Conditions

  • The Supplier shall be entitled to alter these Terms and Conditions at any time, that is why it could be important for the Client to check these Terms & Conditions on regular basis.

These Terms and Conditions shall be governed by the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the English courts